1 viikko sitten
Advert-ID: 15038291

Technical Pre-sales / Support Specialist

Quick facts

City:
Helsinki
Extent:
Full time
Type of work:
Recruitment
Job Category:
Technical Sales Support
Start date:
As soon as possible

Are you at the start of your career and looking for an opportunity to combine your technical skills and business understanding? ONEiO is looking for a technical pre-sales / support specialist with a high level of motivation and drive to be successful. ONEiO is an international company that values a great work culture. In this role you will have chance to work in the Nordic and European markets in a multi-cultural environment. You do not have to be an expert yet - we are looking for potential!

About the role

As a technical pre-sales / support specialist at ONEiO you will be part of a multicultural and international work environment. This role requires technical understanding and good business insight. You will become part of a professional yet easy-going team that will help you to grow on your professional path. We are looking for a person who has knowledge of technical integration concepts, a strong ability to identify and define customer specific business needs as well as a track record of hands-on support and/or technical consulting work. Good problem-solving skills, passion for continuous learning, and a positive can-do-attitude will help you to be successful in this role.

You are offered

  • Opportunity to become an expert using the ONEiO service
  • Job in an international environment
  • Chance to grow within the company
  • A professional yet easy-going team
  • Great work culture

Job duties

  • Technical support in pre and post sales opportunities
  • Assist customers and partners with initial deployments
  • Contribute to product knowledge by improving the documentation
  • Assist with production roll-outs for integrations

We are looking for

  • Educational background in computer science/engineering or related field
  • Experience in working with one or more ITSM tools (ServiceNow, BMC, HP, Jira, etc.)
  • Basic knowledge and interest about programming/software development (i.e. HTTP, REST, SOAP, XML, JSON)
  • Previous experience working with a SaaS service
  • Excellent communication skills in English (written and verbal) (other language skills are considered advantage)

As a person you have:

  • Positive can-do-attitude
  • Good communication skills
  • Customer-oriented working method
  • Willigness to grow and learn
  • Interest in working in an international environment

Other information

  • Start: As soon as possible

  • Work extent: Permanent, Full time

  • Location: Helsinki

  • Contact information: This recruitment process is conducted by Academic Work. It is a request from ONEiO that all questions regarding the position is handled by Academic Work.

Our selection process is continuous, and the advert may close before the recruitment process is completed if we have moved forward to the screening or interview phase.

Client information

ONEiO is the world’s first subscription based integration hub for buyers and providers of IT and other business services. See the company presentation here

Apply here!